JULY - AUGUST, 2020AUTOTECHOUTLOOK.COM6In today's customer-driven marketplace, automotive dealers require more than just software to manage deals successfully. There is a dire need to invest in a technologically-advanced dealer management system to provide customers the ability to save time and attain greater productivity.On that note, adjoining the benefits of big data analytics will help the dealers to understand more about its customers. The customer data related to current family status,income, and behavioral patterns will enable the dealers to predict the customers' needs when they return to buy a new car. Dealers can attract customers by relevant offers to gain trust and build loyalty. Often, customers generally fail to record the vehicle's service needs, so dealers can play a vital role in guiding the customers on time. Today,by utilizing virtual reality (VR), it is possible to acquaint customers with the look and feel of car interiors through a 360-degree viewing experience. Based on the virtual views, the customers can better determine their needs and make better purchase choices. On the other hand, artificial intelligence (AI)-enabled virtual assistants can help dealers to contact the customers by sending automated calls and reminder emails to make an in-person appointment for the final testing and viewing without fail. In this edition of Auto Tech Outlook, we bring you the story of some of the most successful dealership management solution and service providers that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership from subject matter experts with real-life stories on fostering robust partnerships and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the dealership management solution and service providers according to your requirements.Let us know your thoughts!EDITORIALHeralding a New Era of Dealership ManagementCopyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.FEATUREDFEATUREDVENDORS - 2019 VENDOR - 2019 Editorial StaffOlivia HarperDavid CarterPaisley AaronClaire JonathanVisualizersJosiah Thomas John GotamManaging EditorLester D'Souza*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffLester D'SouzaManaging Editoreditor@autotechoutlook.comJuly - August, 2020 Volume 03 Issue - 06Published by ValleyMedia, Inc.To subscribe to Autotech OutlookVisit www.autotechoutlook.com Email:sales@autotechoutlook.comeditor@autotechoutlook.commarketing@autotechoutlook.comFEATUREDFEATUREDVENDORS - 2019 VENDOR - 2019
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