SEPTEMBER - OCTOBER 2025AUTOTECHOUTLOOK.COM6Car buying is no longer a single stop at the dealership. It has become a continuous journey that moves fluidly across apps, websites, social channels and showrooms. By 2025, platforms that unify those touchpoints into one experience are setting the pace for the industry. With more than 900 digital interactions shaping a typical purchase, the most advanced systems deliver up to 80 percent higher close rates and a two-thirds higher gross profit. Consistency makes the difference whether the customer is researching online, chatting with a virtual assistant or stepping into a showroom; every moment feels connected and informed by what came before.Insurance and protection have evolved just as quickly. Electric drivetrains, semi-autonomous features and usage-based models have forced a rethink of risk and coverage. Insurers now rely on telematics and AI to deliver fairer, behavior-based pricing, while extending policies to cover batteries, home charging equipment and even the software that powers autonomy. With climate volatility adding further uncertainty, real-time driving data is used to predict exposure and shape responses in advance. The result is a new definition of protection, where adaptability, transparency, and personalization are built in.With the automotive omnichannel platform market accelerating at a projected CAGR of 42.8 percent by 2028, and vehicle coverage solutions growing steadily at 8.4 percent, 2025 is a pivotal year for innovation. Platforms that blend automation, AI and real-time data are redefining operational efficiency and setting new standards for protection across the industry.The magazine features a thought leadership piece by Adam Van Asten, Director - Direct Material Procurement at Clarios and Jason Brown, Information Technology Security Manager at The Shyft Group.This edition also spotlights Gold Standard Automotive Network, which delivers vehicle protection programs that combine robust mechanical coverage with built-in maintenance benefits, helping customers, dealers and lenders gain real value. We hope this edition helps automotive leaders see how AI, omnichannel platforms, and new coverage models are changing the industry.Let us know your thoughts!EDITORIALThe New Standard for Automotive ExperienceCopyright © 2025 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Editorial StaffOlivia HarperDavid CarterPaisley AaronClaire JonathanVisualizersKevin Parker Edwin PaulManaging EditorLester D'Souza*Some of the Insights are based on our interviews with CIOs and CXOsLester D'SouzaManaging Editoreditor@autotechoutlook.comSEPTEMBER - OCTOBER 2025, Volume - 08, Issue - 06 (ISSN 2835-9712)Published by ValleyMedia, Inc.To subscribe to Autotech OutlookVisit www.autotechoutlook.com Email:sales@autotechoutlook.comeditor@autotechoutlook.commarketing@autotechoutlook.com
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