Daniela Simões, Co-Founder and CEO Charging an electric vehicle should be a straightforward process. In practice, it rarely is. Unclear pricing, confusing plug options, and unreliable stations force drivers to make decisions without certainty, often at the moment it matters most.
miio was created to eliminate that uncertainty and give drivers control.
That control starts before a driver ever plugs in. Founded in 2019 in Aveiro, miio is the first platform in Europe to calculate the final price of a charging session in advance, based on the vehicle and the selected station. It continues during the decision-making process, recommending the most cost-effective plug for each session and making charging predictable rather than ad hoc. Community-driven feedback adds another layer of confidence, allowing drivers to verify station reliability through real experiences shared by others.
miio now connects drivers to more than 285,000 charging stations across Europe, including Portugal, Spain, France, Germany, Italy, Belgium, and the Netherlands. With a unified experience across thousands of charging stations and operators, and tailored solutions for individual drivers and fleets, miio delivers interoperability without complexity. The result is consistent control at every step of the charging journey.
Rafael Ferreira, Co-Founder and CTO“At miio, customer loyalty is built on trust, simplicity, and transparency,” says Daniela Simões, Co-Founder and CEO.
Building Loyalty through Smarter Charging
miio’s pricing engine ensures complete visibility into energy rates, fees, and taxes. Continuous reconciliation with operator records guarantees enduring accuracy across thousands of stations, quietly outclassing competitors that obscure or misalign pricing data and delivering a unified, trusted experience.
Underpinning this scale is a robust infrastructure of modular interoperability hubs. By utilising standardised roaming protocols, the system connects multiple eMSPs and CPOs with minimal friction, ensuring consistent service and information across cross-border markets.
An advanced analytics engine further strengthens charging by merging real-time operational data with community input. It guides drivers to cost-effective, dependable stations based on aggregated session performance, while feedback accelerates identification of unreliable chargers. Behavioural analysis reveals peak usage patterns, helping drivers avoid queues. Beyond convenience, this intelligence balances grid demand, drives ecosystem-level efficiency, and positions miio as a catalyst for more innovative EV mobility.
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At miio, customer loyalty is built on trust, simplicity, and transparency.
From Community Feedback to Trusted Mobility
Security and authentication technologies are built into the platform’s foundation to ensure a smooth, dependable process. To protect financial information, miio partners exclusively with PCI-compliant providers, such as Stripe, thereby avoiding direct storage or processing of payment data. On privacy, miio applies the GDPR principle of data minimisation, collecting only what is required to deliver services. As part of a structured security roadmap, the team is advancing toward ISO 27001 certification, reinforcing governance maturity and long-term resilience.
miio’s Fleet Management Solution extends capabilities to enterprise customers, transforming charging into a second growth engine. A Portuguese operator facing high costs and inconsistent billing consolidated all activity under one account, gaining employee-level control, centralised cost governance, and carbon reporting as a strategic decision tool. Within three months, administrative costs decreased, transparency improved, and the operator gained confidence to accelerate the expansion of its electric fleet.
Its focus on clarity, predictability, and trust has translated into growing recognition across the European mobility ecosystem. Under the leadership of Co-Founder and CEO Daniela Simões and Co-Founder and CTO Rafael Ferreira, the company has been repeatedly acknowledged for combining technical rigor with customer-centric design. Simões has been recognised in Forbes 30 Under 30 Portugal, named an Inspiring Woman in Tech, shortlisted as a Top Female Founder in Europe, and awarded Executivas do Ano (Revelação), reflecting miio’s credibility as both a technology platform and a business built for scale. At the company level, miio has earned the VOLT Award (2021), been named a Top 10 Best App in France (2022), received the National Sustainability Award 20|30 (2024), and achieved Recommended Brand 2025, reinforcing its position as a trusted enabler of cross-border electric mobility.
Engineered for mass adoption, miio serves as the benchmark for European mobility technology. Its future-proof architecture integrates deep interoperability and intelligence, setting the standard for scalable charging ecosystems.