miio: Redefining Simplicity in Cross‑Border Charging

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Daniela Simões, miio | Auto Tech Outlook | Top Electric Vehicle Mobility Technology in EuropeDaniela Simões, Co-Founder and CEO
Charging an electric vehicle should be a straightforward process. In practice, it rarely is. Unclear pricing, confusing plug options, and unreliable stations force drivers to make decisions without certainty, often at the moment it matters most.

miio was created to eliminate that uncertainty and give drivers control.

That control starts before a driver ever plugs in. Founded in 2019 in Aveiro, miio is the first platform in Europe to calculate the final price of a charging session in advance, based on the vehicle and the selected station. It continues during the decision-making process, recommending the most cost-effective plug for each session and making charging predictable rather than ad hoc. Community-driven feedback adds another layer of confidence, allowing drivers to verify station reliability through real experiences shared by others.

miio now connects drivers to more than 285,000 charging stations across Europe, including Portugal, Spain, France, Germany, Italy, Belgium, and the Netherlands. With a unified experience across thousands of charging stations and operators, and tailored solutions for individual drivers and fleets, miio delivers interoperability without complexity. The result is consistent control at every step of the charging journey.

Rafael Ferreira, Co-Founder and CTO
“At miio, customer loyalty is built on trust, simplicity, and transparency,” says Daniela Simões, Co-Founder and CEO.

Building Loyalty through Smarter Charging

miio’s pricing engine ensures complete visibility into energy rates, fees, and taxes. Continuous reconciliation with operator records guarantees enduring accuracy across thousands of stations, quietly outclassing competitors that obscure or misalign pricing data and delivering a unified, trusted experience.

Underpinning this scale is a robust infrastructure of modular interoperability hubs. By utilising standardised roaming protocols, the system connects multiple eMSPs and CPOs with minimal friction, ensuring consistent service and information across cross-border markets.
An advanced analytics engine further strengthens charging by merging real-time operational data with community input. It guides drivers to cost-effective, dependable stations based on aggregated session performance, while feedback accelerates identification of unreliable chargers. Behavioural analysis reveals peak usage patterns, helping drivers avoid queues. Beyond convenience, this intelligence balances grid demand, drives ecosystem-level efficiency, and positions miio as a catalyst for more innovative EV mobility.
  • At miio, customer loyalty is built on trust, simplicity, and transparency.


From Community Feedback to Trusted Mobility

Security and authentication technologies are built into the platform’s foundation to ensure a smooth, dependable process. To protect financial information, miio partners exclusively with PCI-compliant providers, such as Stripe, thereby avoiding direct storage or processing of payment data. On privacy, miio applies the GDPR principle of data minimisation, collecting only what is required to deliver services. As part of a structured security roadmap, the team is advancing toward ISO 27001 certification, reinforcing governance maturity and long-term resilience.

miio’s Fleet Management Solution extends capabilities to enterprise customers, transforming charging into a second growth engine. A Portuguese operator facing high costs and inconsistent billing consolidated all activity under one account, gaining employee-level control, centralised cost governance, and carbon reporting as a strategic decision tool. Within three months, administrative costs decreased, transparency improved, and the operator gained confidence to accelerate the expansion of its electric fleet.

Its focus on clarity, predictability, and trust has translated into growing recognition across the European mobility ecosystem. Under the leadership of Co-Founder and CEO Daniela Simões and Co-Founder and CTO Rafael Ferreira, the company has been repeatedly acknowledged for combining technical rigor with customer-centric design. Simões has been recognised in Forbes 30 Under 30 Portugal, named an Inspiring Woman in Tech, shortlisted as a Top Female Founder in Europe, and awarded Executivas do Ano (Revelação), reflecting miio’s credibility as both a technology platform and a business built for scale. At the company level, miio has earned the VOLT Award (2021), been named a Top 10 Best App in France (2022), received the National Sustainability Award 20|30 (2024), and achieved Recommended Brand 2025, reinforcing its position as a trusted enabler of cross-border electric mobility.

Engineered for mass adoption, miio serves as the benchmark for European mobility technology. Its future-proof architecture integrates deep interoperability and intelligence, setting the standard for scalable charging ecosystems.

Deep Dive

Defining the Benchmark for Enterprise Electric Mobility Across Europe

Electric vehicle mobility technology has shifted from a peripheral sustainability initiative to a core infrastructure decision for enterprises across Europe. Executives responsible for mobility strategy now confront a fragmented charging landscape marked by inconsistent pricing, uneven station reliability and complex cross-border interoperability. The promise of electrification is clear. The practical execution, however, often exposes cost volatility, administrative burden and user frustration that can erode internal confidence in fleet transition programmes. Price opacity remains one of the most persistent barriers. Many charging networks present incomplete cost information, leaving drivers and finance teams to reconcile session fees, energy rates and taxes after the fact. This undermines budget forecasting and complicates expense management, particularly for organisations operating across multiple markets. Predictable cost modelling and upfront visibility into total session pricing have become essential for enterprises that require disciplined financial oversight. Interoperability across charging point operators and e-mobility service providers presents a parallel challenge. Corporate fleets rarely operate within a single geography. A viable platform must integrate extensive charging networks through standardised roaming frameworks while maintaining consistent data accuracy across jurisdictions. Disparate interfaces and uneven data quality create friction for drivers and risk for procurement teams accountable for utilisation and uptime. The ability to harmonise thousands of stations into a single digital environment, while continuously validating station availability and pricing data, is central to platform credibility. Trust also extends beyond price transparency and network breadth. Decision-makers increasingly evaluate how platforms handle security and regulatory compliance, particularly under the European Union’s data protection regime. Payment processing partnerships, strict adherence to data minimisation principles and formal information security governance frameworks are no longer differentiators but baseline expectations. Enterprises cannot afford reputational or regulatory exposure tied to their mobility providers. Advanced analytics now influence buying decisions as strongly as coverage maps. Charging behaviour generates high-value data that can inform cost optimisation, infrastructure planning and grid load balancing. Platforms that convert session-level data into actionable insight for fleet managers enable tighter expense control and more strategic expansion of electric assets. Reliability scoring, usage pattern analysis and peer validation mechanisms contribute to driver confidence while giving management teams measurable performance indicators. Within this evolving landscape, miio presents a mature response to the structural weaknesses that continue to challenge European electric mobility. It connects more than 285,000 charging stations across Portugal, Spain and France through a unified digital interface supported by modular interoperability hubs and standardised roaming protocols. Its pricing engine calculates the full cost of a charging session before activation, itemising energy rates, operator fees and taxes to eliminate post-session surprises. Continuous reconciliation of price data strengthens accuracy and financial predictability. Its platform integrates community-driven validation, using user feedback to update station information and generate reliability scores. Aggregated charging data informs recommendations that guide drivers towards dependable, cost-effective options while helping fleet operators monitor employee sessions under centralised accounts. Payment processing is delegated to PCI-compliant partners, and its adherence to GDPR data minimisation principles reinforces privacy governance. For executives charged with scaling electric mobility across borders, miio offers a disciplined, transparent and analytically grounded solution that meets the practical demands of enterprise electrification. ...Read more
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miio

Company
miio

Management
Daniela Simões, Co-Founder and CEO and Rafael Ferreira, Co-Founder and CTO

Description
miio is a leading e-mobility platform in Europe that ensures customer loyalty through trust, transparency, and simplicity. It connects over 285,000 charging stations in multiple countries, offering clear pricing, community insights, and strong security compliance. Its innovations optimise user experience and grid efficiency.

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