The Transport and Insurance Industries Embracing Advanced Security

Auto Tech Outlook | Thursday, March 21, 2019

  From the deployment of IoT devices to chatbots to automate the process of being connected to customers, every sector has witnessed how technology can revamp the existing scenario. Besides the infiltration of operational efficiency, this tendency of digitalization has made several areas vulnerable before cyberattacks.

The insurance sector has to deal with several risk factors while engaging in a new policy, but the conventional ways to detect risk factors through human workforce often became complicated and prone to several errors. On the contrary, AI-driven technology revealed the potential to catalyze this complex process leveraging automated data analytics, but at the same time, due to the inclusion of technology the security of data became vulnerable. Previously, AXA suffered a major cyber attack when the data of almost 5400 customers were stolen. But, notwithstanding these risk factors, the role of AI cannot be declined in the insurance sector, and in the ensuing days, it will play a more prominent role in optimizing the pricing policy and assessing the risks related to the property insurance. The wildfires of California caused a massive loss for the insurance industry, but now the insurance sector can leverage satellite and drone imagery to make a proper analysis of the risk factors. Therefore, the future of the insurance sector is in hands of digitalization, and to secure the future the deployment of relevant security measures is the need of the hour.

Check out: Top Enterprise Security solution companies in APAC

Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

Several factors like pollution and safety have compelled researchers to spare thoughts to initiate substantial changes to the transport system. Solar cars have become an essential emblem to address the issues related to pollution perfectly. Previously, students from the University of NSW made the world spellbound through the success of their solar-powered car, Violet which traversed 600 km per day to reach Sydney from Perth confirming its position in Guinness World Records. 

Except for these solar-powered cars, the connected cars have turned into an essential trait to metamorphose the conventional transport system. Statista predicts, there will be 64 million connected vehicles by 2019, and this market will generate revenue of 50 billion Euros by 2020. The demand for smart cities can be termed as one of the most crucial reasons for the growing popularity of connected cars, as they offer lane assistance, collision avoidance, and automated calls to the police station in case of an emergency.

However, the deployment of intelligent vehicles demands the deployment of proper security measures; otherwise, the purpose of a safe road may get hampered. In 2018 RSA Conference, Kaspersky Lab demanded to have demonstrated how the hackers can manipulate and control connected cars.  Certainly, the auto hijacking case of Jeep Cherokee which threw the future of smart cars before a big question mark has to be remembered in this respect.

Check Out: Insurtech Companies

More in News

Automotive startups must implement innovative strategies, concentrate on emerging trends, and optimize their operations to succeed in a highly competitive market with significant entry barriers. Although the automotive industry poses challenges, it offers opportunities, particularly in electric vehicles (EVs) and autonomous driving technologies. Adopting lean manufacturing practices, focused on reducing waste, enhancing efficiency, and fostering continuous improvement, can greatly reduce production costs and increase profit margins. Therefore, automotive startups must embrace these lean principles to streamline their production processes. Technologies like AI, ML and IoT into production and business operations can enhance efficiency and profitability. AI and mL can optimize supply chain management, predict maintenance needs, and personalize customer experiences. IoT can enable real-time monitoring and data collection, improving operational decision-making and product development. Automotive startups can achieve higher profitability by targeting niche markets that larger, established companies underserve. It could include specialized vehicles like luxury electric cars, high-performance sports cars, or customized fleet solutions for specific industries. The practices help minimize waste, reduce inventory costs, and improve product quality, increasing customer satisfaction and profitability. Startups can differentiate themselves and command higher prices due to their unique value. Providing exceptional customer service, engaging with customers through social media, and offering loyalty programs can foster strong relationships and repeat business, contributing to sustained profitability. Companies like Jericho Information Technology help startups leverage data analytics to refine customer engagement and optimize service offerings, further enhancing long-term customer loyalty. Collaborating with established automotive manufacturers, technology companies, and research institutions can accelerate product development, reduce costs, and enhance market penetration. Alliances can open doors to joint ventures, co-branding opportunities, and shared R&D efforts. Startups that adopt eco-friendly practices, such as using sustainable materials, reducing carbon footprints, and ensuring ethical supply chains, can attract environmentally conscious consumers and investors. The focus differentiates the brand and opens up the potential for grants, subsidies, and tax incentives related to green initiatives. SBS Transport  offers reliable vehicle shipping and logistics solutions, ensuring timely and secure delivery for dealerships and individual customers. Startups can optimize pricing strategies, marketing efforts, and production planning, leading to increased profitability. Leveraging data monetization by providing insights from vehicle data to third parties can create new income opportunities. Automotive industry startups have immense potential for profitability if they adopt innovative strategies and remain agile in a rapidly evolving market. By focusing on emerging technologies, lean manufacturing, niche markets, and sustainability while leveraging data and forming strategic partnerships, these startups can survive and thrive, achieving greater profits and establishing a solid foothold in the competitive automotive landscape. ...Read more
The automotive dealership industry is undergoing significant changes and facing various challenges that require innovative solutions to remain competitive. Dealerships must adapt to shifts in consumer behavior, the rise of digital retailing, supply chain disruptions, and evolving mobility trends to survive and thrive. By embracing new technologies, re-evaluating traditional practices, and prioritizing customer-centric strategies, dealerships can overcome these obstacles and position themselves for long-term success.  The most significant challenge facing dealerships is the growing consumer preference for online shopping. Customers increasingly expect a seamless, digital-first experience when purchasing vehicles, similar to what they encounter in other retail sectors. Traditional dealerships, historically reliant on in-person interactions, must adapt to this trend by investing in robust online platforms. Virtual showrooms, video consultations, and online vehicle configurators enable customers to explore and customize cars from the comfort of their homes. Integrating secure digital payment systems and enabling online trade-in evaluations and financing options can streamline car-buying, fostering customer satisfaction and loyalty. Inventory shortages, exacerbated by supply chain disruptions and semiconductor chip shortages, pose another major challenge for dealerships. The constraints have reduced vehicle availability, longer delivery times, and increased dealer competition. Dealerships are turning to innovative inventory management systems powered by artificial intelligence (AI) and predictive analytics. The tools help optimize inventory by forecasting demand, identifying high-turnover models, and sourcing vehicles more effectively. Fostering partnerships with manufacturers and diversifying supply chains can provide greater resilience against future disruptions. Another hurdle for dealerships is the transition to electric vehicles (EVs), which requires a fundamental shift in sales, marketing, and service operations. As consumers increasingly gravitate toward EVs due to environmental concerns and regulatory incentives, dealerships must educate their staff and customers about EV technology, charging infrastructure, and maintenance needs. Dealerships must focus on delivering superior customer experiences that set them apart. It includes personalized service, transparent pricing, and post-sale support, such as extended warranties and maintenance packages. Dealerships can leverage data analytics to gain insights into customer preferences, enabling targeted marketing and tailored offers that enhance customer retention. The increasing popularity of shared mobility services, such as ride-hailing and car-sharing platforms, has also impacted vehicle sales, particularly among younger consumers. Dealerships can diversify their offerings by incorporating fleet management solutions, rental programs, or partnerships with mobility providers. By expanding their role beyond vehicle sales to include mobility-as-a-service (MaaS), dealerships can tap into new revenue streams and remain relevant in a changing market. AI-powered chatbots and virtual assistants can handle customer inquiries, schedule appointments, and provide product recommendations, freeing staff to focus on higher-value tasks. ...Read more
The dealer management system (DMS) market plays a crucial role in the automotive industry. It provides dealerships with the tools and technologies needed to manage various aspects of their operations. Several key trends are shaping the DMS market as the automotive landscape continually evolves. Top Trends in the Dealer Management System Market Shift Towards Cloud-Based Solutions: The transition towards cloud-based solutions is a significant trend in the Document Management System (DMS) market. These cloud-based DMSs provide numerous benefits compared to conventional on-premise systems, such as reduced initial costs, enhanced scalability, and improved accessibility to data from any location. This movement is propelled by the necessity for increased flexibility and efficiency in dealership operations, as cloud-based solutions allow dealerships to respond more adeptly to evolving market conditions and customer requirements. Integration with Third-Party Applications: Integrating third-party applications is gaining significant importance within the DMS market as dealerships strive to enhance operational efficiency. DMS providers now offer connections with various applications, including customer relationship management (CRM) systems, inventory management solutions, and marketing platforms. This trend is fueled by the need for a more interconnected and streamlined dealership experience, allowing dealerships to improve customer service and boost sales. Focus on Data Analytics and Business Intelligence: Data analytics and business intelligence have become crucial components in the DMS market, enabling dealerships to gain valuable insights into their operations and customer interactions. DMS providers offer advanced analytics tools that allow dealerships to track key performance indicators (KPIs), identify trends, and make informed business decisions. This shift is driven by the need for dealerships to stay competitive in a rapidly changing market, as data insights help optimize operations and drive profitability. Companies like 700Credit are leveraging these tools to provide dealerships with enhanced capabilities for monitoring and analyzing their business performance. Emphasis on Customer Experience: Customer experience is a primary concern for dealerships, prompting DMS providers to concentrate on improving this aspect through their offerings. DMS platforms incorporate functionalities such as online appointment scheduling, mobile service applications, and tailored marketing tools to elevate customer engagement and satisfaction. This movement is fueled by customers' rising expectations, who anticipate a smooth and individualized experience when dealing with dealerships. Premier Car Care Center offers specialized services that support dealership operations, with an emphasis on customer-centric solutions and advanced technological integration. Adoption of Artificial Intelligence and Machine Learning: The incorporation of artificial intelligence (AI) and machine learning (ML) into dealership management systems (DMS) is becoming more prevalent. This allows dealerships to automate routine tasks and enhance their decision-making capabilities. AI and ML algorithms can analyze data from multiple sources, offering valuable insights and recommendations that assist dealerships in optimizing their operations and increasing efficiency. This movement is propelled by the necessity for dealerships to utilize technology to remain competitive and address the changing demands of their customers. Expansion into New Markets and Geographies: The DMS market is experiencing growth as it ventures into new regions and sectors, with dealerships aiming to broaden their influence and enhance their operations. DMS providers deliver customized solutions that cater to the unique requirements of various markets, allowing dealerships to function more efficiently in multiple settings. This development is propelled by the globalization of the automotive sector and the increasing need for DMS solutions in developing markets. The DMS market is undergoing significant transformation, propelled by various trends, including the transition to cloud-based solutions, integration with external applications, an increased emphasis on data analytics and business intelligence, a strong focus on enhancing customer experience, the incorporation of artificial intelligence and machine learning, expansion into rising markets, and heightened attention to security and compliance. Companies that adjust to these trends and innovate within their DMS solutions will be strategically placed to thrive in the competitive landscape of the DMS market, thereby fostering efficiency and growth within the automotive sector. ...Read more
  Early automobiles resembled horse-drawn carriages and were relatively simple compared to modern cars. Today, vehicles have climate control, navigation systems, and enhanced aerodynamics. The technology used in automotive manufacturing has undergone significant modification. Modern cars are powered by electricity, whereas the car engines in the past were gasoline-fueled. This trend has facilitated the development of electric vehicles, which are gaining popularity. How Has Manufacturing Technology Transformed The Auto Industry? Electrification: The first electrical car was introduced to the public in the late 1890s, and two decades later, they began to gain popularity.  Several businesses are now working on electrical, solar, and wind energy. Sustainable electric vehicles have been made possible by these technologies. These cars become economical once they are purchased. As a result, producers are concentrating more of their resources on electrification techniques, which promise significant fuel savings. AR Dashboard: As we all know, technology is radically changing the automotive sector today. Thus, you can alter the windshield in a scream to present data to the user with cutting-edge manufacturing technologies like AR (Augmented Reality). With augmented reality, the system can display relevant data on the screen, such as speed, mileage, current weather, RPM, and more. Enhanced Safety: For instance, adaptive cruise control can significantly reduce the risk of collisions. This technology uses sensors to monitor the position and speed of other cars, automatically adjusting your speed to maintain a safe following distance. It can be of great assistance on long journeys or in congested traffic. Autonomous emergency braking is another fantastic safety feature that is becoming more popular. It automatically applies the brakes to avoid crashes by using sensors. It can also save a life in those critical circumstances. Fuel Cells: Electric and hybrid vehicles emit significantly fewer emissions than conventional gasoline or diesel vehicles because they use less fuel. Furthermore, the electric car industry is witnessing an increase in the number of electric vehicles on the road as battery technology advances. Thanks to technology, engines with internal combustion are becoming more efficient. Modern machinery can burn fuel more thoroughly, which reduces pollutants. Another technology that shows promise for the automobile sector is fuel cells. Fuel cells convert fuel's chemical energy into electricity, producing only heat and water as byproducts. Therefore, they are a great and effective means of supplying electricity to a car. ...Read more