Visflow :Reconditioning Reinvented

A key trait of any high-performing automotive dealership is visibility. Most dealers define reconditioning as the mechanical portion of the make-ready process. VisFlow doesn’t stop with the shop but pulls together the entire process from mechanical services, parts, detail, photography, paint repairs, dents, wheel repairs, and all of the cosmetic reconditioning.

The majority of dealerships today are missing a customized program that offers an unbiased look into their complete reconditioning processes, including the bottlenecks that threaten efficiency and the valuable data that can help them make better business decisions. All that hinders their ability to sell vehicles quickly, reliably, and economically with no we-owes.

VisFlow is reinventing the reconditioning process for hard-working dealers with a dynamic technology platform and certified experts that walk the lot to optimize every opportunity. Dealerships often scramble to figure out what is happening in the reconditioning process and determine the status of a vehicle. VisFlow’s solution consolidates all the information and provides a single-pane view so that they can stay informed about their inventory with one quick search. Through customizable virtual “gateways,” the system integrates management, employee, and service providers into a single environment.

VisFlow Program Managers are on-site at the dealership, managing all lot service providers and ensuring that inventory is pushed through the reconditioning process in the most efficient way. They inspect each vehicle to ensure that they have been reconditioned to the highest level in line with the dealers’ expectations and are constantly communicating with stakeholders and identifying opportunities to shorten the time to the front line, ultimately increasing the value of their inventory as a whole. This gives dealership personnel precious time back to handle the things they do best.

“Our proprietary software systems, developed over 15 years, enables customers to expedite the process of transforming a used car to truly retail-ready in a competitive environment,” says Braxton Bell, CEO and Co-Founder of Visibility Workflow.

One of the distinctive benefits that VisFlow offers is our Certified Program Managers, who become an extension of your team and leverage our bundled pricing to create a frictionless environment. Accounts payables departments at any dealership are usually inundated with stacks of delayed, handwritten invoices from vendors. This resulted in payment discrepancies and decreased net profits. VisFlow solves the issues pertaining to the cost of sales adjustments with the bundled predictable pricing package based on clients’ reconditioning standards so that they can confidently estimate those costs. The technology generates a single invoice, streamlining the accounting process. This principle also applies to lot service providers, giving them a quick and easy way to create invoices which leads to a much faster turnaround for payment.

Going beyond the software, VisFlow expertly blends people and technology, turning a complex process into a single solution with a single invoice. It provides dedicated expert Program Managers, who act as an inventory manager, to assess, track, and dispatch cars and pay third-party vendors. They also proactively solve issues by interacting with lot service providers and dealers’ internal departments, getting a car frontline ready as quickly and cost-effectively as possible. This enables clients to reap the maximum benefit of the software without spending time mastering it.

At the end of the reconditioning process, VisFlow’s Program Managers inspect every vehicle to ensure that vendors deliver appropriate services and the expected high quality. VisFlow also ensures that the lot service providers carry the appropriate insurance coverage, giving dealers peace of mind and covering a frequent blind spot.

VisFlow’s solution has dramatically improved reconditioning processes at many franchise dealerships. One of its clients, Autopark Honda, was struggling to increase gross profit and sales volume of used cars due to slow and unorganized workflows. VisFlow helped them double their gross profit and volume and improve turnaround time by 30 to 60 percent in five months. The client, which was once selling 90 used cars a month, was able to significantly improve pre-owned car sales volume to 180 per month, reduce their frontline staff, and boost profits after transitioning to VisFlow.

“We have the privilege and the responsibility of sharing the best practices with our clients, which we have learned from our decades of experience, to help sell more cars and widen profit margins,” says Bell.