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In the fast-paced world of automotive retail, efficiency, automation, and data accuracy can make or break a deal. Yet many Dealer Management Systems (DMS) fall short, especially when it comes to integrating compliance without slowing things down. ASN Software was founded on a simple belief: technology should help dealers move faster, not hold them back. For more than two decades, ASN has provided end-to-end DMS solutions tailored for independent and franchise dealerships, finance companies, service centers, and floorplan lenders. Their integrated ecosystem reduces redundancy, eliminates data silos, and empowers users to make smarter, faster decisions. “Dealers operate in a high-pressure environment,” says Alex Azary, COO. “That’s why ASN builds compliance into the workflow—without breaking momentum. From taxes and disclosures to Red Flag and OFAC checks, it all runs in the background while your team stays focused on sales.” Beyond Compliance: Automation Across the Dealership ASN’s flagship platform, AutoDealer Plus®, offers more than regulatory peace of mind. It’s a full-featured system built for modern retail and service operations, combining CRM, e-contracting, VIN scanning, service shop management, and accounting in one powerful interface. Approved for certified OEM reporting with Hyundai, Mitsubishi, Kia, Nissan, and Infiniti, AutoDealer Plus supports both franchise and independent dealers. It also features: • A robust service shop module with parts ordering, labor tracking, and RO management • A built-in menu selling system with real-time interfaces to trusted F&I product providers • Secure digital document storage through ASN DocManagement, enabling 100 percent paperless deal jackets, eSignatures, and audit-ready access
The electric vehicle (EV) sector is anticipated to grow by 41 percent by the year 2027, and its widespread adoption is reliant on the availability of robust EV charging (EVc) infrastructure. Businesses that offer reliable EVc infrastructure at their facilities stand to gain numerous benefits, including attracting more customers, enhancing their brand image and building a loyal clientele. BluSkyEV is laying the groundwork for an EV-first tomorrow by providing reliable and convenient EVc terminal charging machines to retailers at no outof- pocket costs. BluSkyEV offers level two and three charging models through its innovative top-it-off (TIO™) terminals that are easy to install and use. Individuals can conveniently recharge their vehicles while performing daily activities like working out, shopping or running errands. The terminals are designed with features that provide convenience and reduce risks. For example, its retractable cabling system eliminates loose cables around the unit, mitigating possible mishaps. Unlike traditional EV charging stations that require users to download proprietary apps for charging and payment, BluSkyEV offers a hassle-free, cashless credit card payment system. It makes charging as simple as swiping a card and initiating the machine. Specializing in engineering EVc stations for nearly two decades, BluSkyEV has closely witnessed the market’s evolution. Its innovative business model, similar to a vending machine company, is formulated to address retailers’ apprehension about investing in EVc.
Customization is the essence of automotive marketing, allowing brands to connect with customers on a personal level. Creating tailored marketing strategies based on audience segmentation, detailed customer behavior analysis and journey mapping enhances relevance and cultivates lasting connections. However, due to limited budgets, dealerships often opt for pre-packaged options that are not tailored to their specific needs. Think Cre8tive emerges as a reliable marketing partner that takes a personalized approach to automotive marketing and offers consultation services at a cost-effective price. “We firmly believe that no two dealerships are the same, even if they sell identical cars across the street from one another. Every dealership has its own story, reputation and team, which is reflected in our marketing campaigns,” says Chris Wielinski, managing partner. The company masters the art of digital marketing and ensures that branding defines each client’s distinctive identity in the marketplace. This is achieved through a comprehensive discovery process, facilitating the delivery of every marketing strategy. By conducting one-on-one meetings, the company obtains valuable insights into clients' inventory, understands what sells well and what doesn’t and focuses on their target market. It also analyzes the business angle by concentrating on annual revenue, profit margins per vehicle and other additional services. Think Cre8tive uses a data-driven approach to enhance its discovery process and leverages over ten data sources to gather details like search volume, search history, keyword ranking and forecasts.
The rise of electric vehicles (EVs) is driving a major shift in infrastructure as cities and regions transition from traditional fuel stations to EV charging stations. In North America, ambitious government goals to cut carbon emissions are accelerating this change. Charging stations are now common at malls, offices, and public spaces. The increase in EV adoption has created a need for expanded grids, upgraded utilities, and new approaches to energy generation and storage. Though the transition is complex, the push toward a cleaner, electrified future is rapidly gaining momentum. At the forefront of this transformation is Miller Electric Company, a long-standing leader in energy and electrical infrastructure services. They focus on renewable energy integration and innovative technology to support businesses in adopting EV solutions, with a specialized public testing facility and full project management. “Our 95 years of expertise and comprehensive in-house capabilities allow us to offer a proven end-to-end approach that accelerates our clients’ electrification journey, all while keeping the future in focus,” says Kerri Stewart, Chief Strategy Officer at Miller Electric. A Scalable Workforce and Extensive Experience Miller Electric Company operates as a family-owned business and an IBEW Union shop with 20 offices across the U.S. They employ over 3,500 skilled professionals—3,000 of whom are licensed electricians. This extensive team of skilled trade professionals gives the company the ability to scale quickly for large projects such as data centers, healthcare facilities, and advanced manufacturing construction. Miller Electric handles projects of all sizes in the EV charging space and focuses on serving industries where energy and technology are essential to delivering exceptional value to critical projects. Miller Electric Company offers full lifecycle project management for EV charging infrastructure, providing support at every stage of the project journey—from consultation to design, engineering, and installation. Miller Electric’s consultative approach helps clients, from property owners to charge point operators with networks across North America, navigate the requirements of EV installations. This early involvement minimizes delays and ensures optimal outcomes. Miller Electric also manages permitting, utility coordination, regulatory compliance, equipment procurement, and ongoing maintenance to ensure the long-term success of the infrastructure they build.
William Tsuei, Director of Information Technology, Access Service
Steve Griffith, Industry Director, PMP, National Electrical Manufacturers Association
Nick Rumberger, Executive Director, Engineering & Sales, BILSTEIN
Reese Blalock, Director of Automotive Technical Education and Development, AAMCO Transmissions and Total Car Care
David Bailey, Senior Sales Development Manager, Edmunds
Terrance H. Slaughter, Plant Production Manager, Toyota North America
Jason brown, Information technology security manager, The shyft group
Specialist automotive marketing agencies provide tailored strategies and in-depth industry expertise to deliver measurable results for dealerships and brands.
The automotive industry is evolving through digital integration and data-driven solutions, enhancing dealership operations, customer experience, and engagement, ultimately fostering loyalty and driving business growth.
Shaping the Future of Digital-First Dealerships
The auto retail sector is at a turning point. Today’s customers expect fast, seamless and personalized service across every touchpoint, from online research and in-store experience to post-sale support. To meet these rising expectations, forward-looking dealerships are retiring outdated tools and embracing intelligent, connected platforms that bridge digital and physical channels. Legacy systems, once siloed across inventory, sales, finance and service are being replaced by end-to-end solutions that offer real-time visibility and workflow automation. Digital finance and insurance tools accelerate approvals, AI-powered CRMs anticipate buyer behavior and integrated service systems help teams respond faster and more accurately. Every interaction becomes an opportunity to improve margins, build loyalty and deliver value. Artificial intelligence, automation and advanced analytics are now foundational to this shift. Whether it’s routing leads based on intent signals, predicting parts needs before a breakdown occurs or personalizing post-sale outreach, dealerships are tapping into data to drive smarter decisions and stronger customer relationships. This edition of Auto Tech Outlook examines how cutting-edge dealership solutions are redefining retail performance, customer experience and operational agility. Monte Heisler, director of manufacturing quality at North American Stamping Group, explains how process discipline and tools like PFMEAs, long used in manufacturing, can be adapted to the dealership environment to reduce variability, improve service consistency and build trust. Michael Cavaretta, analytics executive - quality analytics, at Ford Motor Company [NYSE: F], shares how predictive analytics is transforming dealership operations, from smarter service forecasting and parts availability to proactive customer retention strategies. We hope this edition offers practical insight and strategic perspective to help you modernize operations, deepen customer trust and shape the next generation of digital-first dealerships.